Discussion topic: Quality of customer service.
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Message posted on 07 May 2025 12:51 PM
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Quality of customer service.
The English language is full of words that will describe this company, but It could be take down from this website.
After 11 years with Sky, I am unable to deal with customer service drama anymore.
My last contact renewal went so wrong that I was not even aware it was possible. The customer service quality is so low that it is beyond description in words I know that are not offensive.
I truly believe this company is finished; there is absolutely no chance to rebuild the reputation and trust of any customers that ever experienced Sky customer service.
There is no price that I can accept to be a Sky customer once again.
What went wrong sky ?
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Message posted on 07 May 2025 01:04 PM
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Re: Quality of customer service.
Sky will not respond to you on here as this is a customer helps customer forum so have you put in a complaint by filling in the online form here (via the email option):
https://www.sky.com/help/articles/how-to-make-a-complaint
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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