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Discussion topic: Proof of purchase

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Manogna
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Proof of purchase

‎19 Mar 2024 02:17 PM

Hi,

im looking for proof of purchase for 15 pro max

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Mark39
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Re: Proof of purchase

‎19 Mar 2024 02:19 PM

Posted by a Superuser, not a Sky employee. Find out more

See Sky's help here: https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

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Daniel0210
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Re: Proof of purchase

‎19 Mar 2024 02:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Manogna 

The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills etc.

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Manogna
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Re: Proof of purchase

‎19 Mar 2024 02:21 PM

I need proof of purchase on a letter header

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Daniel0210
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Re: Proof of purchase

‎19 Mar 2024 02:24 PM

Posted by a Superuser, not a Sky employee. Find out more

@Manogna 

See the link provided above. That and the email mentioned is all Sky will provide. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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