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Discussion topic: Problems linking mobile account and can’t see bill or products

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This message was authored by: ErynHolt

Problems linking mobile account and can’t see bill or products

When trying to view my bill it says  "This page is restricted" and when I try and view my products it says to link my sky id which I do and it says complete but then nothing happens. I can't activate my new sim without linking the account which it doesn't want to do.

 

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This message was authored by: caesarome

Re: Problems linking mobile account and can’t see bill or products

Posted by a Superuser, not a Sky employee. Find out more

@ErynHolt 

Are you logged in with your main Sky ID ?

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