Price rise higher than originally notified

[PeteSky1980]

I was paying £28 a month for Sky HD Signature package.

We weren't in contract

In February I received this message:

I've checked my bank account today and £34 has been taken (i..e not £30 I expected) - I've just phoned and spoken to someone who didn't get the point of being overcharged and was just really interested in pinning me down to a new deal 

Also he said as a valued "Platinum" member I would only get Netflix free for 4 months if we did get a new package- I don't see that restriction applied to New Customer deals

Might be a case of cutting the chord - can anyone else share if they have been overcharged and if the Netflix only for 4 months is free?

Thanks

[Mark39]

Have you checked your Sky bill? It's itemised so you'll exactly what the extra is for.

[PeteSky1980]

Thanks Mark

That helps I went to an old bill and there was a £4 discount applied to the old bill

So we lost that and gone up by another £2 so that explains things