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Discussion topic: Price of everything doubled or should i say tripled in price

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This message was authored by: Phil+bur

Price of everything doubled or should i say tripled in price

We have watch our sky prices triple in a few years we are struggling  at the moment [Removed]. my husband is my carer and can't work and I'm disabled we need our mobile phone some times  urgently  and the only thing my husband has is sky films and tv is there anything you could do for us or we might be thinking about moving to virgin

 

Moderator note: Removed political comment

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This message was authored by: Daniel0210

Re: Price of everything doubled or should i say tripled in price

Posted by a Superuser, not a Sky employee. Find out more

@Phil+bur 
Unless you’ve recently changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts have ended (or a combination of the two).

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.

Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: MightyQuinn

Re: Price of everything doubled or should i say tripled in price

Posted by a Superuser, not a Sky employee. Find out more

Hi @Phil+bur   I would move to Virgin if it is cheaper. Please note you are only talking to other customers in this public community forum.

This message was authored by: MarkGoldsmith

Re: Price of everything doubled or should i say tripled in price

Posted by a Superuser, not a Sky employee. Find out more

You will find that the best deals are for new customers only, so you may be better off taking an 18/24 month contract elsewhere and then perhaps being able to take advantage of a Sky new customer deal once that contract has elapsed.

Sky Stream and Sky Broadband customer

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This message was authored by: Daniel0210

Re: Price of everything doubled or should i say tripled in price

Posted by a Superuser, not a Sky employee. Find out more

@Phil+bur 

If you choose to jump ship and go with another provider like Virgin then in 18/24 months you'll be in the same position with that provider and be able to return to Sky as a new customer and get the relevant benefits. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: peter-marlow+1966

Re: Price of everything doubled or should i say tripled in price

Posted by a Superuser, not a Sky employee. Find out more

Call sky and ask to speak to the retention team and see what discounts you can get on your  package, to do this call sky and when the automated message system says we have sent you a link would you like to use it say no and you will get to talk to  the retention team 

P c marlow
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