Price hike April 2024

[conroyart]

Broadband they have used full price and not contracted price. Also added extra £2 to Signature which they have done 3 times now only to apologise and refund.

[Mark39]

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@conroyart wrote:

Broadband they have used full price and not contracted price. Also added extra £2 to Signature which they have done 3 times now only to apologise and refund.

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Yes, that's how Sky apply the jncrease, and the percentage increase they quote is on that basis. It can't be calculated on the contracted price because everybody's contracted price is different.

Good that they've refunded the Signature package error.

[conroyart]

I understand that but they have used that figure to calculate my bill. So  have gone from 28 to 35. 50, a 23% increase. Sky do not increase by % but fixed amount. I believe broadband is 4.50 so I should be paying around 32 50.

[BIGd1074]

If u are in contract u will b charged to cancell thats obvious but if your contract free and done your 18 months then u can leave as someone as allready stated if your within 14 days ov a new service u can cancell wiyhout a fee 

[Andy2868]

My bill is rising from 64.00 to 73.40... 15% ..nice one Sky!!

My contract is ending soon so I will probably not renew.  If I was to take up any new contract are there any official dates for Sky prices rises under contract? The last 18 month contract I took out was at a great price but sadly 2 months into the contract they whacked the price up 😫

[Daniel0210]

@Andy2868 

In the UK the prices are reviewed and ultimately increased in April every year so the increase is usually seen in March bills.

[PandJ2020]

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@BIGd1074 wrote:

If u are in contract u will b charged to cancell thats obvious but if your contract free and done your 18 months then u can leave as someone as allready stated if your within 14 days ov a new service u can cancell wiyhout a fee 

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Please do not give incorrect information.

There is a specific contract exit for broadband contracts that applies for the increase.

[Andy2868]

Thanks Daniel,

So anybody negotiating a contract today shouldn't be affected by increases until April 2025? Or do you think Sky would still do a price increase on the contract even just a week or 2 into it?

[Daniel0210]

@Andy2868 

That's something you'd need to clarify with the agent depending on how near April 1st you discuss it. 

[StormWreck]

Do they post out different emails per packages? Just got one for Sky Talk but not for Sky or BB?

[robo5]

Having been a subscriber for over 25 years I did not sign up to mid contract price rises this is a new phenomenon brought on by greedy service providers wether or not it's in t&c's it can't be defended by you or other sky employee's 

[Jacqui193]

I agree. However, it really is up to the Regulator to change this system. A hike of 20% one month after joining is pretty outrageous.

[MarkGoldsmith]

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@Jacqui193 wrote:

I agree. However, it really is up to the Regulator to change this system. A hike of 20% one month after joining is pretty outrageous.

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Just a note the proposed OFCOM change currently isn't to remove price rises it's to make it clear in the T&Cs the amount the price will rise on the annual price increase. This would likely lead to higher prices overall as the companies wouldn't be able to predict what inflation will be so far shared so they would likely take a lower risk higher number and say in the T&Cs your contract will increase by 10% every April.

[Mark39]

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@robo5 wrote:

Having been a subscriber for over 25 years I did not sign up to mid contract price rises this is a new phenomenon brought on by greedy service providers wether or not it's in t&c's it can't be defended by you or other sky employee's 

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Except that by definition, when you agreed your contract with Sky, by default you agreed mid contract price rises as they're part of the contractual terms and conditions. It's certainly not a new phenomenon for Sky. That's not a defence, it's simply a fact. 

[PandJ2020]

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@Mark39 wrote:

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@robo5 wrote:

Having been a subscriber for over 25 years I did not sign up to mid contract price rises this is a new phenomenon brought on by greedy service providers wether or not it's in t&c's it can't be defended by you or other sky employee's 

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Except that by definition, when you agreed your contract with Sky, by default you agreed mid contract price rises as they're part of the contractual terms and conditions. It's certainly not a new phenomenon for Sky. That's not a defence, it's simply a fact. 

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Indeed - this isn't something new.  I'm well over 20 years and can remember it happening every year...