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Discussion topic: Postage of phone

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baker20031
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Postage of phone

‎19 Jul 2024 01:40 PM

Brought a new phone but away on holiday. Ho can I get it delivered off here I'm back? 

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caesarome
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Re: Postage of phone

‎19 Jul 2024 01:42 PM

Posted by a Superuser, not a Sky employee. Find out more

The phone can only be delivered to the address that was on your account at the time of ordering so can't be sent elsewhere.

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Postage of phone

‎19 Jul 2024 01:42 PM

Posted by a Superuser, not a Sky employee. Find out more

The phone can only be delivered to the address that was on your account at the time of ordering so can't be sent elsewhere.

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baker20031
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Re: Postage of phone

‎19 Jul 2024 01:52 PM

So could they delay the phone being delivered for when I get back. 

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caesarome
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Re: Postage of phone

‎19 Jul 2024 01:55 PM

Posted by a Superuser, not a Sky employee. Find out more

Thye will not be able to delay it so the latest on your order can be found here:

 

https://www.sky.com/ordertracking

 

If you are not a home when DPD try to deliver it then it will probably be sent back to Sky and you will then have to contact them when you return home.

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