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Discussion topic: Phone number linked to account

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This message was authored by: LBlack

Phone number linked to account

I have been trying to call sky with no luck, the message is: this telephone number is not linked to your account. How can I change that? I got a new number. 

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This message was authored by: Mark39

Re: Phone number linked to account

Posted by a Superuser, not a Sky employee. Find out more

You can add/change it here: https://www.sky.com/mydetails/account-info

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This message was authored by: LBlack

Re: Phone number linked to account

Hi Mark39,

 

It give me no options apart from seeing my own name. 

This message was authored by: Mark39

Re: Phone number linked to account

Posted by a Superuser, not a Sky employee. Find out more

@LBlack are you the accountholder? And are you logging in with the correct Sky ID (can you see your bills online)?

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This message was authored by: LBlack

Re: Phone number linked to account

Yes I am and can see the bills.

This message was authored by: caesarome

Re: Phone number linked to account

Posted by a Superuser, not a Sky employee. Find out more

Is your issue that you were going to call Sky about something we can help you via here ?

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