Discussion topic: Phishing or just rude?
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Message posted on 04 Nov 2025 06:28 AM
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							Phishing or just rude?
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi,
I got a call last night from the sky sales team ( number checks out on this website). I don't currently have sky but I used to. 
I was interested in the deal they were offering but I was concerned when they asked for my account password and/or my mothers maiden. They couldn't tell me my address where I used to have sky. When I said I wasn't giving him my mothers maiden name he was rude "that's on you" and hung up.
i know the number checks out but sophisticated scammers can appear to be calling you from the correct number. I suspect it was Sky sales team - perhaps they could offer a different way of verifying who they are rather than being rude (which is a very scammy type behaviour!)
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Message posted on 04 Nov 2025 06:52 AM
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							Re: Phishing or just rude?
						
					
					
				
			
		
	
			
	
	
	
	
	
It was phishing.... Nothing to do with Sky.
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Message posted on 04 Nov 2025 07:06 AM - last edited: 04 Nov 2025 07:07 AM
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							Re: Phishing or just rude?
						
					
					
				
			
		
	
			
	
	
	
	
	
With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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