Payment

[Shannonhagan]

Hi I am just wondering   I am want to join sky to get a tablet I am wondering  when will my bill come out a momth please 

[MarkGoldsmith]

The monthly bills depend on when you purchase the service from Sky and essentially activate the contract.

Sky bills you in advanced on a monthly basis. So your month will always cost more, as essentially you would pay for November and December.  Once you have initially paid a bill you are able to update your payment details, including changing the day of the month you are billed via sky.com/bill. Any changes to payment date or details only apply to future bills, so the next bill may still come out of the old date and it would change for the bill after.

[Shannonhagan]

I want buy the Samsung galaxy tab a8 today for £9.50 ! Month so wondwe what cost me

[caesarome]

It depends on when it is delivered to you:

https://www.sky.com/help/articles/your-first-sky-mobile-bill -

As the bill is 3 days after activation or up to 13 days if paying by direct debit.

[Shannonhagan]

It Says I could receive  it tomorrow  I try work out what be a mkmth as Says £9.50 for 36 months 

[caesarome]

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@Shannonhagan wrote:

Says £9.50 for 36 months 

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If it says your bill will be £9.50 for 36 months then that will be what you are paying, your first bill will appear here when you have the device:

https://www.sky.com/mobile-bill

[Shannonhagan]

I placed my order and says to pay£9.50right a way how come 

[caesarome]

If you have been asked to pay £9.50 then it will be because you have only just past the credit check so the £9.50 will be taken off what you owe for the device.

[Shannonhagan]

Where do I send the agreement  I sign as I did after I did my order not sign it 1st

[caesarome]

Your posts are not very clear, if you have signed the credit agreement then you don't need to send it anywhere. Updates on your order will be posted here when available:

https://www.sky.com/ordertracking

[Shannonhagan]

How do I can my order as I was ment to do my order without a sim card I just want the tablet  anyway I can change  it or anything  asap

[MarkGoldsmith]

If you have queries that are specific to your individal order i'd suggest phoning sky and asking them.

This forum is a customer to customer forum, so we can help with general advice and queries people may have based on our own experience but no one here can help with specifics on an individual order.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

[caesarome]

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@Shannonhagan wrote:

How do I can my order as I was ment to do my order without a sim card I just want the tablet  anyway I can change  it or anything  asap

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@Shannonhagan 

Have you activated the sim card, if you haven't then it will be cancelled so you will not be charged for it. If you have activated it then you will need to call Sky to cancel it.

[Shannonhagan]

The order has only just been dispatched  I only want the tablet  not the sim card

[Shannonhagan]

Woukd I still have to pay the £9.50  a month or can just like pay for the tablet