@Melissa99
Before Sky reinstate your services you will have to pay what you owe and also set up a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.
Once your payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant especially at a weekend as the banks are closed.
Any attempt to call Sky will result in you being prompted to pay first.
▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
