Discussion topic: Paying off my end of contract bill to my former provider
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Message posted on 04 Nov 2025 01:24 PM
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Paying off my end of contract bill to my former provider
Does anyone know anything about when sky will credit my account after me settling my final end of contract bill with my former internet provider please
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Message posted on 04 Nov 2025 01:36 PM - last edited: 04 Nov 2025 01:38 PM
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Re: Paying off my end of contract bill to my former provider
Hi @Vinny0644 Have you put in a claim? https://www.sky.com/help/articles/switching-credit-offer
Message posted on 04 Nov 2025 01:38 PM
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Re: Paying off my end of contract bill to my former provider
If your previous TV or Broadband supplier charged you an early termination fee then Sky will credit your account up to £100 for the TV and the same for broadband so this explains what you need to do:
https://www.sky.com/help/articles/switching-credit-offer
You must provide a copy of the bill from your previous supplier where you have been charged and a copy of a statement showing that you have paid it and send these to Sky via this email address switching credit @sky.uk (all one word without the gap)
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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