Paying my broad band

[Connorlemon]

Can I please make a promise to pay to pay it on the 23 of October 

[JimM1]

@Connorlemon You can promise all you like, as soon as your service get's restricted then it will not matter in the slightest, sky will not even converse with you, and even ask you to pay double! If you have an issue just now and currently NOT cut off then you need to call sky and see if they will even speak to you!

Edit:- see the link and you need to be in the Accounts part of the Forum!

Restrictions | Sky Community

[caesarome]

@Connorlemon 

You are talking to customers here but what we can say for certainty is that if the bill isn't paid your services will be restricted until they are and if this happens to get them restored you would need to pay the bill in full and the next one if you were 2 weeks late or more in paying it. You would also need to setup a payment method on your account before your services would be restored.

If you pay by a direct debit and this fails Sky will try again 10 days later and it is only if the payment fails in this second attempt could your services be restricted so should this happen you will need to pay what you owe in full and setup your payment method before your services will be restored.

If you do pay by direct debit then you do not need to make any manual payment as this will not stop Sky from trying again after these 10 days.

You will be unable to cancel if you are in arrears or if that your services are restricted.