Paying for sky until it goes live at new address

[Vicky+king]

I rang on Sunday 5th to book an engineer to set up at my new address was told 2 days so ring's back today as no one has come to ge told l can't have it switched back on until 20th so will l get billed for this period 

[Mark39]

Yes, but if you give Sky a call after the 20th they may agreed to refund the period for which you were without a service.