Discussion topic: Paying £7 per month for Sky Kids which I did not approve - please help!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Paying £7 per month for Sky Kids which I did not approve - please help!
28 Jul 2024 06:35 PM
I've just discovered that I've been paying £7 per month for Sky Kids since November of last year, a service I did not want or request. I've cancelled this going forward but am having trouble claiming back the funds they've already taken (£56).
They are saying I was given Sky Kids for 2 months free (I wasn't aware), which continued thereafter on a paid basis because I did not actively cancel it. Apparently this is their 'standard procedure' and as per their 'terms and conditions' they cannot apply credit or provide a refund.
I will pursue this as it seems unlawful and certainly unfair. I just wondered if anyone has been in a similar position? Any advice welcome. Thanks.