Paying £11 for Netflix when i already have it.

[James0075]

On my first bill account it's charging me £11 for Netfix when I already have my own account. I was sold my package as £72 a month not £82 with netfix added on. ??

[PandJ2020]

What do your future bills show as?

[TimmyBGood]

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@James0075 wrote:

On my first bill account it's charging me £11 for Netfix when I already have my own account. 

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Have you signed into the Netflix app on a Sky Q, Sky Glass or Sky Stream device using the credentials for that account?  Doing so automatically instructs Netflix to transfer billing to Sky.

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix 

[James0075]

Thanks for the replies. All sorted. I have spoken to sky snd sorted it. I cancelled my own account with Netflix as have it now through sky.