Pay to much after 26 years vip costumer

[Bob1958_]

After 26 or more vip costumer I need to pay around 145 each month for broadband and TV. I only asked for basic Internet and sport . I can see that new costumers can pay much less for the same contract.  Where is loyalty for old costumer? 

[jamesn123]

@Bob1958_ 

Have you tried calling Sky to negotiate your price?

[Daniel0210]

@Bob1958_ 

Better discounts are offered to new customers simply as an incentive for them to join.

If you choose to jump ship and go with another provider then in 18/24 months you'll be in the same position with that provider and if you want you'll be able to return to Sky as a new customer and gain the benefits at that time.

[MightyQuinn]

Hi @Bob1958_   Everybody is a VIP customer (marketing gimmick). Welcome to the loyalty tax operated by all companies.

[Marky-mark68]

Exactly the same with me... 26 years as a Sky customer and expected to pay more than a new customer....no wonder so many of us are jumping ship.

[Daniel0210]

@Marky-mark68 

And an explanation was provided on your own thread.