15 Nov 2024 04:24 AM
12 year I used Sky every Month just paid bill only £34 But Now Bill Up every month I pay £103.70
15 Nov 2024 04:26 AM
I want to cancel And stop using Sky Broadband
from Now because very expensive £100 per month
15 Nov 2024 10:13 AM - last edited: 15 Nov 2024 10:17 AM
Posted by a Superuser, not a Sky employee. Find out moreEdit: back to original reply.
You can't cancel via the forum. To cancel Sky Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help
https://www.sky.com/help/articles/cancel-sky-broadband
Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.
15 Nov 2024 10:14 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you discounts are ending @Alves193 or have ended then your price will rise.
To cancel Tv and broadband give Sky a call, 31 days notice is required by the TV and 14 days for your broadband.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
15 Nov 2024 04:31 PM
Same. 12+ years Platinum customer and now paying £114 pm. Just had a canvasser round from TalkTalk offering me the same package for £74.
Why aren't we being rewarded for our loyalty to Sky? I have all the family mobile phone contracts here too.
15 Nov 2024 04:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@Boudicca1973 wrote:Same. 12+ years Platinum customer and now paying £114 pm. Just had a canvasser round from TalkTalk offering me the same package for £74.
Why aren't we being rewarded for our loyalty to Sky? I have all the family mobile phone contracts here too.
Because like most multimedia companies the strategy is to attract new customers.
You are only likely to get better deals by moving.
15 Nov 2024 04:42 PM
Posted by a Superuser, not a Sky employee. Find out moreYou, like me, would have received new customer incentives when you joined. I'm afraid the days of excellent renewal deals seem to be few and far between.
15 Nov 2024 04:43 PM
Posted by a Superuser, not a Sky employee. Find out more@Boudicca1973 Sky's recognition of tenure is via the Sky Rewards scheme, not via subscription reductions. Anyone out of contract can, of course, seek a discount.
TalkTalk's offer is a new customer deal. As with Sky, your subscription costs after the initial discounted term would increase.
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