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Discussion topic: Pay Bill Up more then £100

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This message was authored by Alves193 This message was authored by: Alves193

Pay Bill Up more then £100

12 year I used Sky every Month just paid bill only £34 But Now Bill Up every month I pay £103.70

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Alves193
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This message was authored by Alves193 This message was authored by: Alves193

Re: Pay Bill Up more then £100

I want to cancel And stop using Sky Broadband 

from Now because very expensive £100 per month

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Pay Bill Up more then £100

Posted by a Superuser, not a Sky employee. Find out more

@Alves193 

Edit: back to original reply.

 

You can't cancel via the forum. To cancel Sky Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help 


https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Pay Bill Up more then £100

Posted by a Superuser, not a Sky employee. Find out more

If you discounts are ending @Alves193  or have ended then your price will rise.

 

To cancel Tv and broadband give Sky a call, 31 days notice is required by the TV and 14 days for your broadband.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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This message was authored by Boudicca1973 This message was authored by: Boudicca1973

Re: Pay Bill Up more then £100

Same. 12+ years Platinum customer and now paying £114 pm. Just had a canvasser round from TalkTalk offering me the same package for £74. 
Why aren't we being rewarded for our loyalty to Sky? I have all the family mobile phone contracts here too.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Pay Bill Up more then £100

Posted by a Superuser, not a Sky employee. Find out more

@Boudicca1973 wrote:

Same. 12+ years Platinum customer and now paying £114 pm. Just had a canvasser round from TalkTalk offering me the same package for £74. 
Why aren't we being rewarded for our loyalty to Sky? I have all the family mobile phone contracts here too.


Because like most multimedia companies the strategy is to attract new customers.

 

You are only likely to get better deals by moving.

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Pay Bill Up more then £100

Posted by a Superuser, not a Sky employee. Find out more

@Boudicca1973 

You, like me, would have received new customer incentives when you joined. I'm afraid the days of excellent renewal deals seem to be few and far between. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: Pay Bill Up more then £100

Posted by a Superuser, not a Sky employee. Find out more

@Boudicca1973 Sky's recognition of tenure is via the Sky Rewards scheme, not via subscription reductions.  Anyone out of contract can, of course, seek a discount.

 

TalkTalk's offer is a new customer deal. As with Sky, your subscription costs after the initial discounted term would increase.

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