Paid off credit agreement

[Colivia2025]

Hi I just looked at my CCA and I thought I might aswell pay it all off 

so I pressed make a payment and entered the final amount and it has been take from my bank 

but the balance still shows 

where's that money gone ?

[MightyQuinn]

Hi @Colivia2025   Sorry, you are going to have to ask Sky. Just other customers here.