01 Apr 2024 04:09 PM
Wonder if anyone can help.
I purchased a Broadband and TV package from SKY through vouchercodes.co.uk in order to receive a free £150 gift card.
This was in October 23 and VC say they are still 'verifying the purchase'
I contacted them shortly after and they say SKY have not verified the purchase for the following reason:
"We are unable to verify your eligibility without a copy of your complete order confirmation. We're happy to accept screenshots of the order confirmation.
This should include your purchase date, time, complete order, order total, payment method and order number. If you cannot get all the information to show on your screenshots, you can also forward your full order confirmation to RewardSupport@vouchercodes.co.uk"
Ive looked back through all my messages in MY SKY and all the contracts and orders do not show th information mentioned above.
Does anyone have any idea where I can get/find these ?
Many thanks
01 Apr 2024 06:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@PINCHER103 wrote:
Wonder if anyone can help.
I purchased a Broadband and TV package from SKY through vouchercodes.co.uk in order to receive a free £150 gift card.
This was in October 23 and VC say they are still 'verifying the purchase'
I contacted them shortly after and they say SKY have not verified the purchase for the following reason:
"We are unable to verify your eligibility without a copy of your complete order confirmation. We're happy to accept screenshots of the order confirmation.
This should include your purchase date, time, complete order, order total, payment method and order number. If you cannot get all the information to show on your screenshots, you can also forward your full order confirmation to RewardSupport@vouchercodes.co.uk"
Ive looked back through all my messages in MY SKY and all the contracts and orders do not show th information mentioned above.
Does anyone have any idea where I can get/find these ?
Many thanks
@PINCHER103 you should of received an e-mail from Sky with the details of your order etc when it was placed
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