0

Discussion topic: PROOF OF PURCHASE VIA VOUCHERCODES.CO.UK

Reply
This message was authored by PINCHER103 This message was authored by: PINCHER103

PROOF OF PURCHASE VIA VOUCHERCODES.CO.UK

Wonder if anyone can help.

I purchased a Broadband and TV package from SKY through vouchercodes.co.uk in order to receive a free £150 gift card.

This was in October 23 and VC say they are still 'verifying the purchase'

 I contacted them shortly after and they say SKY have not verified the purchase for the following reason:

 

"We are unable to verify your eligibility without a copy of your complete order confirmation. We're happy to accept screenshots of the order confirmation.
 
This should include your purchase date, time, complete order, order total, payment method and order number. If you cannot get all the information to show on your screenshots, you can also forward your full order confirmation to RewardSupport@vouchercodes.co.uk"

 

Ive looked back through all my messages in MY SKY and all the contracts and orders do not show th information mentioned above.

 

Does anyone have any idea where I can get/find these ?

 

Many thanks

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: PROOF OF PURCHASE VIA VOUCHERCODES.CO.UK

Posted by a Superuser, not a Sky employee. Find out more

@PINCHER103 wrote:

Wonder if anyone can help.

I purchased a Broadband and TV package from SKY through vouchercodes.co.uk in order to receive a free £150 gift card.

This was in October 23 and VC say they are still 'verifying the purchase'

 I contacted them shortly after and they say SKY have not verified the purchase for the following reason:

 

"We are unable to verify your eligibility without a copy of your complete order confirmation. We're happy to accept screenshots of the order confirmation.
 
This should include your purchase date, time, complete order, order total, payment method and order number. If you cannot get all the information to show on your screenshots, you can also forward your full order confirmation to RewardSupport@vouchercodes.co.uk"

 

Ive looked back through all my messages in MY SKY and all the contracts and orders do not show th information mentioned above.

 

Does anyone have any idea where I can get/find these ?

 

Many thanks


@PINCHER103 you should of received an e-mail from Sky with the details of your order etc when it was placed 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion