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Discussion topic: Over charged

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This message was authored by Mik86 This message was authored by: Mik86

Over charged

I spoke to a agent and told them I can't pay my bill till the 6th Jan I pay online using a card I've not agreed to direct debt so pls tell me after me paying it you have taken money again from my back so the bill has now been paid twice I can't afford to pay it twice and would like the money put back into my account 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Over charged

Posted by a Superuser, not a Sky employee. Find out more

@Mik86 
In case you’re not already aware you aren’t addressing Sky’s Customer Service Team here. This is a customer helps customer forum. If you want your overpayment refunded you will need to call Sky and they can refund in 3-5 working days. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Mik86
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This message was authored by Mik86 This message was authored by: Mik86

Re: Over charged

OK thank you 😊 

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