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This message was authored by: JonnyP1

One price offered and another in reality

I placed an order with sky and was offered a price of £56 per month. 
My first bill is much higher (which I was expecting) however the bills moving forward are in excess of £85. 
clearly not what was offered. 

do I have the right to cancel or at least get sky to charge what they intitially agreed?

 

my service was activated 3 days ago


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This message was authored by: caesarome Answer

Re: One price offered and another in reality

Posted by a Superuser, not a Sky employee. Find out more

@JonnyP1 

Whatever you do you will need to speak to Sky so if you want the pricing issue looked into give them the date and time that this price was agreed so if needs be they can listen to what was said to you. 

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This message was authored by: caesarome Answer

Re: One price offered and another in reality

Posted by a Superuser, not a Sky employee. Find out more

@JonnyP1 

Whatever you do you will need to speak to Sky so if you want the pricing issue looked into give them the date and time that this price was agreed so if needs be they can listen to what was said to you. 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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