Did you inform Sky before returning the puck to them ?
What happens when you sign into the app ?
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Re: On my sky screen, it says I have 2 pucks but I sent back one, and then I cannot sign into my sky
Posted by a Superuser, not a Sky employee. Find out more
Then you will have to call them about this as usually you as the customer is responsible for returning unwanted equipment so it can be tracked.
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