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Discussion topic: Offered Full Fibre Broadband

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This message was authored by IW3 This message was authored by: IW3

Offered Full Fibre Broadband

I currently have Sky Broadband Superfast, however I received a random text message (removed);

 

"Your home is now eligible for Full Fibre, the UK's most reliable broadband technology. We'd like to move you over to Full Fibre and no extra cost to improve my broadband experienence"

 

An appointment has been scheduled for 16th December and if I want this to continue I have to reply Yes.

 

Any idea if this is genunie or not?

 

Moderator note: Removed phone number.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Offered Full Fibre Broadband

Posted by a Superuser, not a Sky employee. Find out more

@IW3 wrote:

 

Any idea if this is genunie or not?


Possibly, but does it indicate which ISP is making such an offer?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Offered Full Fibre Broadband

Posted by a Superuser, not a Sky employee. Find out more

@IW3 

If you google the 'who called me' website and enter that number it suggests it's connected to scams. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
IW3
Topic Author
This message was authored by IW3 This message was authored by: IW3

Re: Offered Full Fibre Broadband

Thanks.

 

When googling the number, a few suggest it's a scam. Thought it maybe too good to be true, rare I get much for free from Sky.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Offered Full Fibre Broadband

Posted by a Superuser, not a Sky employee. Find out more

@IW3 wrote:

 

Thought it maybe too good to be true, rare I get much for free from Sky.


'Full fibre' (FTTP) installation is 'free' to most premises once there's appropriate infrastructure in the area because either Openreach or the ISP absorbs the initial cost and then recovers it through the monthly subscription.

 

In some cases there may be 'no additional cost' during the initial minimum contract period because the ISP chooses to reduce or even give up its profit margin over that time, in anticipation of longer-term earnings.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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