Discussion topic: Offer only for new subscribers..now £19..Im paying £28! (Was £31!)

This message was authored by: Tricky789 · ‎09 Nov 2024

Is it fair?

Black Friday..£19...??

That's penalising existing loyal subscribers...who are in their 24m contract at considerably higher monthly subscription costs!.. In my case..its a difference of an extra £9 every month...totalling £162...over my remaining contract!!

Why do Sky keep doing this?

Is it a case of "lump it..because you're stuck in your contract..ha ha."...??

This message was authored by: caesarome · ‎09 Nov 2024

Whenever you joined Sky you would have signed up to whatever offer was available at the time that would not have applied to those that were existing customers as these prices are designed to attract new customers.

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This message was authored by: Mark39 · ‎09 Nov 2024

@Tricky789 wrote:

Is it fair?

Black Friday..£19...??

That's penalising existing loyal subscribers...who are in their 24m contract at considerably higher monthly subscription costs!.. In my case..its a difference of an extra £9 every month...totalling £162...over my remaining contract!!

Why do Sky keep doing this?

Is it a case of "lump it..because you're stuck in your contract..ha ha."...??

Offers come and go, presumably dependent on Sky's need to attract new customers. It's never a good idea to look at offers currently available to new customers when you're already in contract - it'sa recipe for discontent!

I imagine you thought the deal you signed up to was fair when you agreed to it, otherwise you wouldn't have gone ahead.

This message was authored by: PandJ2020 · ‎09 Nov 2024

...and it's not like they have form for Black Friday deals!

The aim is to attract new customers, of course.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: MarkGoldsmith · ‎09 Nov 2024

@Mark39 wrote:
@Tricky789 wrote:
Is it fair?
Black Friday..£19...??
That's penalising existing loyal subscribers...who are in their 24m contract at considerably higher monthly subscription costs!.. In my case..its a difference of an extra £9 every month...totalling £162...over my remaining contract!!

Why do Sky keep doing this?

Is it a case of "lump it..because you're stuck in your contract..ha ha."...??
Offers come and go, presumably dependent on Sky's need to attract new customers. It's never a good idea to look at offers currently available to new customers when you're already in contract - it'sa recipe for discontent!

I imagine you thought the deal you signed up to was fair when you agreed to it, otherwise you wouldn't have gone ahead.

Not only do all providers in this industry do it, its pretty standard across the utility industry.

Sky Stream and Sky Broadband customer

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Discussion topic: Offer only for new subscribers..now £19..Im paying £28! (Was £31!)

Offer only for new subscribers..now £19..Im paying £28! (Was £31!)

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Re: Offer only for new subscribers..now £19..Im paying £28! (Was £31!)

Re: Offer only for new subscribers..now £19..Im paying £28! (Was £31!)

Re: Offer only for new subscribers..now £19..Im paying £28! (Was £31!)

Re: Offer only for new subscribers..now £19..Im paying £28! (Was £31!)

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