Discussion topic: Non return fee

This message was authored by: Stesp8 · ‎18 Mar 2023

I have been charged £50 non return fee yet I have not been given any instructions if any returns to make

This message was authored by: Daniel0210 · ‎18 Mar 2023

@Stesp8 wrote:

I have been charged £50 non return fee yet I have not been given any instructions if any returns to make

@Stesp8
In case you’re unaware, this is a customer helps customer based forum and you aren’t addressing Sky Customer Services here. Have you made any recent changes to your subscription tgat woukd warrant the return of loaned equipment? £50 is the charge for a non returned Sky router or Sky Q mini box.

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This message was authored by: SKY1992bf · ‎18 Mar 2023

@Stesp8 have you cancelled any services recently? Sky send a few emails giving details of any equipment to be returned before applying charges, so have you checked your emails including junk/spam folder

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Discussion topic: Non return fee

Non return fee

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