14 Feb 2023 02:53 PM
How can i cancel the sky kids. I'm paying £4 / month for nothing. I tried to call them but i was in a que over 45min 🤦♀️
14 Feb 2023 02:56 PM
Posted by a Superuser, not a Sky employee. Find out more@Makee
You need to contact Sky to reduce any part of your Sky TV package or cancel it completely giving the required notice of 31 days. Remember, the latest T’s and C’s for TV subscriptions explicitly state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.
If you cancel correctly you should receive a confirmation email from Sky.
14 Feb 2023 02:56 PM
Posted by a Superuser, not a Sky employee. Find out moreCall early in the day
14 Feb 2023 02:56 PM
Posted by a Superuser, not a Sky employee. Find out more@Makee
You need to contact Sky to reduce any part of your Sky TV package or cancel it completely giving the required notice of 31 days. Remember, the latest T’s and C’s for TV subscriptions explicitly state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.
If you cancel correctly you should receive a confirmation email from Sky.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion