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Discussion topic: No satellite signal

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Avatar for PhoebeOtt
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This message was authored by: PhoebeOtt

Message posted on ‎19 Nov 2024 12:34 PM

No satellite signal

Hi there

 

I have had no satellite signal for at least 3 weeks due to my neighbour's scaffolding - it seems a bit unfair that I have to pay while I cannot access Sky TV. Would I be eligible to receive any compensation? 

 

Thanks

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎19 Nov 2024 12:36 PM

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@PhoebeOtt 

I'm afraid that's unlikely as the lack of service is not of Skys doing. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Mark39

Message posted on ‎19 Nov 2024 01:34 PM

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@PhoebeOtt have you spoken to Sky about the possibility of temporarily relocating your dish while the scaffolding is in place?

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