22 Jan 2025 12:24 PM
I've had no Internet and no landline since storm Darragh on 6th of December . A tree took the line down.
Reported it to Sky on Tuesday morning 10th of December. It took them till the 17th of January to repair the line.
I only got a measly 14 euro refund on my December bill, and now the January bill has no refund on it at all!
Not good enough. I'll be cancelling Sky shortly.
22 Jan 2025 12:28 PM
Posted by a Superuser, not a Sky employee. Find out moreUnfortunately the Openreach auto compensation scheme applicable in the UK is not available in the ROI so I doubt any further compensation will be forthcoming but unless you call Sky Ireland and ask you won't know.
22 Jan 2025 01:39 PM
Posted by a Superuser, not a Sky employee. Find out more
As @Daniel0210 indicates if ComReg doesn't exert pressure on ISPs in RoI in the way that Ofcom does in the UK there's little incentive for anything better to happen.
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