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Discussion topic: No products associated with my account

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This message was authored by AndreaGol This message was authored by: AndreaGol

No products associated with my account

Hello. 

I need to end my contract with Sky as I will be moving out of my flat next month. Unfortunately I am not finding it easy to do so because it seems there are no Sky products linked to my address or account. But I am sure I have been using your broadband services and paying monthly for years now. How can I find what I'm looking for and terminate the contract? Many thanks for your help. 

Andrea 

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This message was authored by GD1 This message was authored by: GD1

Re: No products associated with my account

Posted by a Superuser, not a Sky employee. Find out more

@AndreaGol  Your post has been moved fro  the Email forum as that is not a route to emaiol Sky on but is for Sky/Yahoo users wioth email account issue.

 

Best option is to call Sky to cancel any services.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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