New price discussed over phone not received confirmation yet

[Winter+soldier]

Negotiated a new price for sky TV broadband  and sky talk last week but still waiting for confirmation  email in order to accept  offer

[caesarome]

@Winter+soldier 

Did you do this over the phone because if so I don't think there will be an email as phone offers have to be taken down n

thr spot.

[Doc5907 · Accepted solution]

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@caesarome wrote:

@Winter+soldier 

Did you do this over the phone because if so I don't think there will be an email as phone offers have to be taken down n

thr spot.

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I thought you should always receive email confirmation of new contracts no matter how you negotiate?

@Winter+soldier  have you also checked My Sky as new contracts/emails should be shown here. See link below :

My Messages

If nothing shown, you need to call them again.