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Discussion topic: New fibre broad band

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Avatar for MikeS5
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This message was authored by: MikeS5

Message posted on ‎03 Dec 2025 05:15 PM

New fibre broad band

I have received a note to tell me I am getting the new broad band , I made a mistake by saying yes , but have changed my mind . We are both pension age and do not think it necessary to have more expence when we don't really  need it . So please cancel the engineer coming to fit it . 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎03 Dec 2025 05:17 PM

Re: New fibre broad band

Posted by a Superuser, not a Sky employee. Find out more

@MikeS5 

Sorry but as we are customers here we can not cancel this for you. If you have a Sky Talk landline phone then the number to call Sky about this is just 150.

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This message was authored by: TimmyBGood

Message posted on ‎03 Dec 2025 05:19 PM

Re: New fibre broad band

Posted by a Superuser, not a Sky employee. Find out more
@MikeS5 wrote:

 So please cancel the engineer coming to fit it . 

That cannot be done through this forum.

 

You'll need to phone Sky or just refuse installation on the day, but be aware that the remaining lifespan of broadband delivery over copper circuits is now distinctly limited and switching is likely to become mandatory within the next few years.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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