New broadband account not linked to sky ID

[Bs3mdp]

I have a new broadband account that is set up and working today but I can't access the bills, controls etc online on my skyID, it's all just blank.

After searching this forum i can see this is a common problem but can't find a solution

can someone from Sky help me please?

[Mark39]

You need to link your Sky iD with your broadband account. This explains: https://www.sky.com/help/home/your-account/my-sky-id/sky-id-flow/articles/sky-id-cant-access-all-my-...

[Mr+Flibbles+86]

Hi there @Bs3mdp, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.