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This discussion topic has been answered Discussion topic: New Customer moving to New home

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Avatar for es86
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Message posted on ‎03 Jul 2025 12:57 PM

New Customer moving to New home

I am due to move into my new house at the end of the month and want to start a Sky account (currently with a different provider)

I've done the broadband checker on the new address, selected the package I want, all fine. No issues there.

 

For the delivery of the broadband hub, can I put in my current address? (just incase anything gets delayed in the house purchase ) Or will this mess up my account set up?

 

Thankyou

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf Answer

Message posted on ‎03 Jul 2025 12:59 PM

Re: New Customer moving to New home

Posted by a Superuser, not a Sky employee. Find out more

@es86  Sky will only deliver to the registered address of the service namely your new address 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Avatar for SKY1992bf
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Superuser
This message was authored by: SKY1992bf Answer

Message posted on ‎03 Jul 2025 12:59 PM

Re: New Customer moving to New home

Posted by a Superuser, not a Sky employee. Find out more

@es86  Sky will only deliver to the registered address of the service namely your new address 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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This message was authored by: Daniel0210

Message posted on ‎03 Jul 2025 01:05 PM

Re: New Customer moving to New home

Posted by a Superuser, not a Sky employee. Find out more

@es86 

And the hub will be dispatched via Royal Mail so when it's on its way you'll be able to track it. Sky dispatch it to hopefully arrive between 1-5 days prior to the broadband activation date. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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