Netflix was upgraded to premium

[andy271]

Netflix was upgraded to Premium by mistake and I want it cancelled and set back to standard

[caesarome]

If this was done via your Sky account then you will need to call them about this @andy271 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[andy271]

thanks great help 🙂