Netflix account

[Graham8891]

I was a little late last month with my bill amd my Netflix account was also put on hold as expected, however the bill has been paid now for over 3 weeks and my Netflix account still isn't reinstated, it's still asking g me to set up a payment plan and wanting me to pay more money, but as I pay it via my Sky bill I shouldn't have to do that, I've tried calling Sky and just keep getting told that it'll sort it's self out, but as said it's now nearly a month.

[Mark39]

You'll need to re-setup your direct debit or monthly card payment before your service will be reinstated.

If you were more than 2 weeks late paying your last bill, Sky will require you also to pay the next one in advance.

[Graham8891]

all of this has already been done, payment re set up and everything else is working fine, just Netflix is wanting a new separate payment paid monthly now instead through sky

[Mark39]

You might need to call again, then.