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Discussion topic: Netflix Subscription

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Josiefloss
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Netflix Subscription

‎19 Feb 2024 06:43 PM

Hi to all

 

I have Netflix in my monthly Sky subscription, I logged into my Netflix that I already had on my Sky box, my question is can I cancel my direct debit that is direct to Netflix or have I done something wrong.  
thanks in advance 

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GD1
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Superuser
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Re: Netflix Subscription

‎19 Feb 2024 06:57 PM

Posted by a Superuser, not a Sky employee. Find out more

@Josiefloss  In that case Netflix should not be billing you. 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Netflix Subscription

‎19 Feb 2024 06:48 PM

Posted by a Superuser, not a Sky employee. Find out more

@Josiefloss  Did you link your Netflix account with SKy as this should stop the billing.  https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Josiefloss
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Re: Netflix Subscription

‎19 Feb 2024 06:53 PM

lol 😂 I think I did, my Netflix billing details say billed through Sky package and says it was activated with Sky this month.

 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: Netflix Subscription

‎19 Feb 2024 06:57 PM

Posted by a Superuser, not a Sky employee. Find out more

@Josiefloss  In that case Netflix should not be billing you. 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Josiefloss
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Re: Netflix Subscription

‎19 Feb 2024 07:02 PM

Thank you I am going to cancel the Netflix direct debit 😊 glad I did it right 

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