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Discussion topic: Need to talk to a human anyone know a number without the AI

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Avatar for BarbaraBanda2
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This message was authored by: BarbaraBanda2

Message posted on ‎18 Nov 2025 01:45 PM

Need to talk to a human anyone know a number without the AI

Need to get a hold of someone from billing cannt get past the AI to be transferred to an agent.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎18 Nov 2025 01:49 PM

Re: Need to talk to a human anyone know a number without the AI

Posted by a Superuser, not a Sky employee. Find out more

@BarbaraBanda2 

There isn't one. 

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Is it something we can advise on? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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