If you can't access your account you will need to contact Sky for support as we are fellow subscribers here on the forum.
MikeAlanR
--- 55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Where is it you are trying to change this email address, do you use it as a login or is it in the household/communication part of your account ?
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Re: Need to create new primary address, no access to old address
Posted by a Superuser, not a Sky employee. Find out more
So your issue is you are seeing the postcode error, if you are are you making sure there is no extra character (even a space) at the end of it and that you are using the number zero (if needs be) and no the letter O instead ?
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