Discussion topic: Need to cancel grandparents TV and Broadband
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Message posted on 12 Jun 2025 04:37 PM
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Need to cancel grandparents TV and Broadband
Hi. My grandparents have been moved into a care home and they have Sky TV and broadband at their old flat which we need to cancel. My uncle has been trying to call but as he doesn't have the password and nobody remembers it he's unable to get past the robot.
Any advice please?
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Message posted on 12 Jun 2025 04:51 PM
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Re: Need to cancel grandparents TV and Broadband
Does anyone have power of attorney?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 12 Jun 2025 04:52 PM
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Re: Need to cancel grandparents TV and Broadband
Yes both my Dad and Uncle have power of attorney.
Message posted on 12 Jun 2025 04:56 PM
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Re: Need to cancel grandparents TV and Broadband
Not sure if this link will provide any assistance
https://www.sky.com/help/articles/third-party-assistance
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 12 Jun 2025 05:10 PM
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Re: Need to cancel grandparents TV and Broadband
Thank you.
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