0

Discussion topic: Need to cancel grandparents TV and Broadband

Reply
This message was authored by: JK47

Need to cancel grandparents TV and Broadband

Hi. My grandparents have been moved into a care home and they have Sky TV and broadband at their old flat which we need to cancel. My uncle has been trying to call but as he doesn't have the password and nobody remembers it he's unable to get past the robot.

 

Any advice please?

Reply

All Replies

This message was authored by: Daniel0210

Re: Need to cancel grandparents TV and Broadband

Posted by a Superuser, not a Sky employee. Find out more

@JK47 

Does anyone have power of attorney?


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Avatar for JK47
Level 2 icon
Topic Author
This message was authored by: JK47

Re: Need to cancel grandparents TV and Broadband

Yes both my Dad and Uncle have power of attorney.

This message was authored by: Daniel0210

Re: Need to cancel grandparents TV and Broadband

Posted by a Superuser, not a Sky employee. Find out more

@JK47 

Not sure if this link will provide any assistance 

https://www.sky.com/help/articles/third-party-assistance 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Avatar for JK47
Level 2 icon
Topic Author
This message was authored by: JK47

Re: Need to cancel grandparents TV and Broadband

Thank you.

Reply