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Discussion topic: Need pre pay return label, got box to return sky Q but no label

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Avatar for Ken771
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This message was authored by: Ken771

Message posted on ‎06 May 2025 02:34 PM

Need pre pay return label, got box to return sky Q but no label

I'm returning sky Q box.... my cardboard box arrived to return my box but there's no prepaid label with it 

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This message was authored by: Daniel0210

Message posted on ‎06 May 2025 02:56 PM

Re: Need pre pay return label, got box to return sky Q but no label

Posted by a Superuser, not a Sky employee. Find out more

@Ken771 
This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
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Sky customer since 2001
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This message was authored by: PandJ2020

Message posted on ‎06 May 2025 02:56 PM

Re: Need pre pay return label, got box to return sky Q but no label

Posted by a Superuser, not a Sky employee. Find out more

See here: https://www.sky.com/help/articles/return-or-recycle-sky-equipment

 

Retain proof of postage indefinitely

I am just another Sky customer and my views are my own even if you don't like the answers
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