Discussion topic: Need help with my bill

This message was authored by: Bradley95 · ‎17 Jan 2023

I need help regarding my bill and broadband please

This message was authored by: Bradley95 · ‎17 Jan 2023

need help regarding my bill

This message was authored by: Daniel0210 · ‎17 Jan 2023

Understanding it or paying it?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SKY1992bf · ‎17 Jan 2023

@Bradley95 We're a customer helps customer forum only with no account access but will help if we can

what help do you need, are services restricted?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: Bradley95 · ‎17 Jan 2023

My bill

This message was authored by: PandJ2020 · ‎17 Jan 2023

@Bradley95 wrote:
My bill

It's going to be a long night unless you post what your question actually is.

I am just another Sky customer and my views are my own

This message was authored by: SKY1992bf · ‎17 Jan 2023

@Bradley95 You need to provide as much information as possible if we're to help you

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Munch69 · ‎19 Feb 2023

Could you please help me with understanding why sky TV has blocked me from using my TV and yes I did miss a payment I rang sky direct but they said that I need too pay nearly £200 pounds to get everything sorted I explained that I can not pay all of the money at once and I told them that I have mental health problems and this has made me very worried and depressed.But they would not listen too my problems and I got a letter off the debt collection service I don't know what too do about it now I would be very grateful for any Advice kind regards shaun Smith

This message was authored by: Mark39 · ‎19 Feb 2023

@Munch69 if your debt has been passed to a collection service it must have been outstanding for some considerable time. If you're not able to pay, the best thing you can do is seek professional debt advice. I'm no expert on this, but would suggest speaking to the Citizens Advice Bureau as a first port of call and they'll be able to advise you what to do and who to seek help from.

This message was authored by: Lisa-P1987 · ‎20 Feb 2023

You can also contact our Accessibility team for support with financial difficulties.

https://www.sky.com/help/articles/contacting-sky-accessibility

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Need help with my bill

Need help with my bill

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