Need account number following deceased update given

[Zarazarazara]

Recently updated sky that mum died in may , ive gone theough bills cant find any account number information thats 12 digits - whilst they moved over sky stuff in my name - the account details to properly register and therfore set up billing cant be completed

ive called up sky and they told me they cant give me the account number over the phone or post it out - so how exactly do i set up billing - do i send them chocolates in the post each month?  

[Highlinder]

@Zarazarazara  Are you able to login to your mother's account?

[caesarome]

@Zarazarazara 

Sorry for your loss.

Do you have any letters that Sky will have sent your mother regarding her account, possibly any about the annual price increase ?

[Mark39]

@Zarazarazara itx not clear from your posts whether Sky has transferred your mother's account into your name?