MySky Renewal Deal - Can’t Process Your Request Online

[Reayrt+Mie]

The MySky app is showing that my contract ends soon. When I try to access the 24 month offer all I get is "Unfortunately we can't process your request online right now". I don't even get to see what the offer is. Would like to get a re-contract sorted but this error has been appearing for a few days. 

[Mark39]

Give Sky a call.

[popacatapetal]

I'm getting exactly the same sort of problem   -  and not for the first time

[Mark39]

You'll have to do the same, then, I'm afraid.

[Duston22]

Is it just a ploy , so you can't renew at a cheaper price !!

[Human18373842]

I really hope this isn't true. I'm having the same problem and I am ready to renew right now at the offered renewal price. But the link isn't working. Same as OP's issue. I really didn't want to have to call. What a waste of time sending the offer.

[Human18373842]

I'm having the exact same issue with the broadband renewal offer they sent me. Click through and it I see the same "come back later" message.