Discussion topic: MySky Renewal Deal - Can’t Process Your Request Online
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Message posted on 16 Mar 2025 02:10 PM
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MySky Renewal Deal - Can’t Process Your Request Online
The MySky app is showing that my contract ends soon. When I try to access the 24 month offer all I get is "Unfortunately we can't process your request online right now". I don't even get to see what the offer is. Would like to get a re-contract sorted but this error has been appearing for a few days.
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All Replies
Message posted on 16 Mar 2025 02:23 PM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
Give Sky a call.
Message posted on 16 Mar 2025 04:00 PM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
I'm getting exactly the same sort of problem - and not for the first time
Message posted on 16 Mar 2025 04:13 PM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
You'll have to do the same, then, I'm afraid.
Message posted on 30 Mar 2025 09:24 PM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
Is it just a ploy , so you can't renew at a cheaper price !!
Message posted on 24 Apr 2025 07:08 AM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
I really hope this isn't true. I'm having the same problem and I am ready to renew right now at the offered renewal price. But the link isn't working. Same as OP's issue. I really didn't want to have to call. What a waste of time sending the offer.
Message posted on 24 Apr 2025 07:08 AM
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Re: Why can't access my sky tv contract renewal details online
I'm having the exact same issue with the broadband renewal offer they sent me. Click through and it I see the same "come back later" message.
Message posted on 17 Oct 2025 12:29 PM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
I can't even see a price for my renewal that runs out in December but can see the error message
Message posted on 17 Oct 2025 01:11 PM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
I had the same on my account, contacted through live chat and was offered a deal which was more than what i currently pay. 😆 I was told to get in touch near the time, I'm debating weather to continue with Sky TV, shame really, but I'm honestly being out priced.
Message posted on 17 Oct 2025 02:57 PM
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Re: MySky Renewal Deal - Can’t Process Your Request Online
Its like they don't want our loyalty and continue with Sky
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