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This message was authored by: MarkSeton

My son wants to pay his own mobile bill from his account

Hi,

 

I currently have 5 contracts with Sky Mobile, and my daughter needs a new phone. My son is 18 and is happy to pay his monthly mobile bill from his own bank account, so I can get a new contract for his sister but I can not find any way of doing this on the website and struggle to talk to anyone at Sky these days.

 

Any help with this would be greatly appreciated.

 

Mark

 

 


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This message was authored by: SKY1992bf Answer

Re: My son wants to pay his own mobile bill from his account

Posted by a Superuser, not a Sky employee. Find out more

@MightyQuinn wrote:

Hi @MarkSeton   Assuming there is no minimum term or outstanding credit, is it possible for him to open a new account and port his number over? I'm only guessing!


You cannot transfer devices between accounts full stop regardless of being out of contract and no outstanding credit 

 

the phone is permanently registered to the account of purchase 

 

it's possible to have a sim only account in the sons name but the number would have to be ported to a non sky payg sim first then back to the sim on the sons account and only if he is outside the sim minimum term 

 

@MightyQuinn @MarkSeton 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: PandJ2020

Re: My son wants to pay his own mobile bill from his account

Posted by a Superuser, not a Sky employee. Find out more

You can only pay for dataplans/devices on your account from one payment source.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: MightyQuinn

Re: My son wants to pay his own mobile bill from his account

Posted by a Superuser, not a Sky employee. Find out more

Hi @MarkSeton   Assuming there is no minimum term or outstanding credit, is it possible for him to open a new account and port his number over? I'm only guessing!

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This message was authored by: MarkSeton

Re: My son wants to pay his own mobile bill from his account

I think he has about 12 months left on his contract. I think the only way to do it is pay off the contract.

 

Disappointing.

 

Thanks anyway.

This message was authored by: SKY1992bf Answer

Re: My son wants to pay his own mobile bill from his account

Posted by a Superuser, not a Sky employee. Find out more

@MightyQuinn wrote:

Hi @MarkSeton   Assuming there is no minimum term or outstanding credit, is it possible for him to open a new account and port his number over? I'm only guessing!


You cannot transfer devices between accounts full stop regardless of being out of contract and no outstanding credit 

 

the phone is permanently registered to the account of purchase 

 

it's possible to have a sim only account in the sons name but the number would have to be ported to a non sky payg sim first then back to the sim on the sons account and only if he is outside the sim minimum term 

 

@MightyQuinn @MarkSeton 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

Avatar for MarkSeton
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This message was authored by: MarkSeton

Re: My son wants to pay his own mobile bill from his account

Thank you. makes sense

This message was authored by: SKY1992bf

Re: My son wants to pay his own mobile bill from his account

Posted by a Superuser, not a Sky employee. Find out more

@MarkSeton wrote:

I think he has about 12 months left on his contract. I think the only way to do it is pay off the contract.

 

Disappointing.

 

Thanks anyway.


@MarkSeton  Data plans only have a minimum term of 12 months so how long as he had the sim ?

 

as for the device you legally own that and it can't be transferred 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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