Discussion topic: My sky plus has been cut off the money is normally taken out on the 28th of every month last month

This message was authored by: Ianalone · ‎12 Jul 2024

My sky multi room has been cut off you didn't

take the money out last month even though the money is in there?

This message was authored by: GD1 · ‎12 Jul 2024

@Ianalone You're not talking to Sky, this is a customer helps customer community.

The only reason your services would be cut is oif Sky were unable to take your payment on 2 seperate occasions. the 1st being the normal due date, then again 10 days later if the 1st one fails.

Have you checked your direct debot details are correct?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎12 Jul 2024

@Ianalone

What shows via your online bill regarding the payment:

https://www.sky.com/bill/tv-broadband-talk

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This message was authored by: Daniel0210 · ‎12 Jul 2024

@Ianalone

If you pay by direct debit and there were insufficient funds in your account Sky will have tried again Monday 8th July. If there was still insufficient money to pay the bill in full then the automatic restriction process would start.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: My sky plus has been cut off the money is normally taken out on the 28th of every month last month

My sky plus has been cut off the money is normally taken out on the 28th of every month last month

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Re: My sky plus has been cut off the money is normally taken out on the 28th of every month last mon

Re: My sky plus has been cut off the money is normally taken out on the 28th of every month last mon

Re: My sky plus has been cut off the money is normally taken out on the 28th of every month last mon

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