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Discussion topic: My sky bill

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This message was authored by Snef1989 This message was authored by: Snef1989

My sky bill

My sky is showing  that my bills is restricted access but I don't know hit to unrestrict it. I can't seem to talk to a human! 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Snef1989 

I take it your Sky services aren't restricted due to a missed payment, just the access to your bills etc? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Snef1989
Topic Author
This message was authored by Snef1989 This message was authored by: Snef1989

Re: My sky bill

Yes. This has been like this since I opened my account. Only been with them 2 months. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Snef1989 

To see if they can help you I’ve escalated your post to Sky and the Messaging Team may get in touch with you later.

Look out for a blue/red speech bubble at the bottom of your forum page. Once that appears you have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky are not instant so you’ll need to regularly check the chat thread.

This link explains the Community Messaging process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: My sky bill

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: My sky bill

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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