My sky app not showing my order

[Hamza+Muhammad]

I placed an order for sky glass and the order is still not under my sky app and I need to accept the credit agreement before delivery can any body help with how long it takes for a new order to be put on the my sky app 

[caesarome]

When did you place the order and if you are signed in with the correct details does the button on here take you to it:

https://www.sky.com/help/articles/sign-credit-agreement-sky-glass

[Hamza+Muhammad]

I placed the order yesterday morning 

[caesarome]

What does it say when you click on the button in the link I posted above ?

[Hamza+Muhammad]

No orders processed but I done my order over the phone with adviser 

[caesarome]

In that case when the phone lines open at 7am you might want to call them about this so that they can look into it for you,

[Hamza+Muhammad]

Thanks I will do