My partner died and paid the Sky bill. So I've lost my Sky account but still watch TV through the Sk

[AlisonParker]

My partner died and paid the Sky bill. So I've lost my Sky account but still watch TV through the Sky box. I miss some of the features what should I do to resume with Sky? I'm worried that there will be a lot of unpaid debt.

[AlisonParker]

I especially miss rewinding and casting to YouTube and the YouTube app.

[caesarome · Accepted solution]

@AlisonParker 

Sorry for your loss.

Sky has a specialist team that might be able to help you wit the account so select from options are at the bottom of the page on this link.

https://www.sky.com/help/articles/deceased-sky-account-holder

[AlisonParker]

Thanks caesarome. I'm still worried that Sky will require me to pay anything outstanding on the account but I guess there's only one way to find out. Kind regards and thank you for yours.

[Doc5907]

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@AlisonParker wrote:

Thanks caesarome. I'm still worried that Sky will require me to pay anything outstanding on the account but I guess there's only one way to find out. Kind regards and thank you for yours.

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@AlisonParker  This specialist team at Sky is very sympathetic and understanding.  When my mum suddenly turned ill and ended up in a home, I was able to fully cancel her services without any questions or charges , even though she was in contract.